• M12 Ethernet Switches
    • Product overview
    • Unmanaged M12 Switches
    • Managed M12 Switches
    • Gigabit M12 Switches
    • PoE M12 Switches
    • EN 50155 M12 Switches
  • References
    • Customers
    • Customer stories
  • Company
    • About Us
    • Quality
    • Work at TRONTEQ
    • Contact Sales team
  • Resources
    • Industry knowledge
    • Video tutorials
    • News
  • Support
    • Support Portal
    • Product notifications
    • Warranty
    • FAQ
  • M12 Ethernet Switches
    • Product overview
    • Unmanaged M12 Switches
    • Managed M12 Switches
    • Gigabit M12 Switches
    • PoE M12 Switches
    • EN 50155 M12 Switches
  • References
    • Customers
    • Customer stories
  • Company
    • About Us
    • Quality
    • Work at TRONTEQ
    • Contact Sales team
  • Resources
    • Industry knowledge
      • Digitalization
      • ITxPT Standard
      • E-Mark
      • EN 50155
      • Cybersecurity
    • Video tutorials
    • News
  • Support
    • Support Portal
    • Product notifications
    • Warranty
    • FAQ
  • DE
  • EN
  • FR
Documentation Product notifications Repair and replace​FAQContact Support
  • Documentation
  • Product notifications
  • Repair and replace​
  • FAQ
  • Contact Support

Documentation

We're excited to announce the launch of our brand-new Customer Support Portal! Designed with your needs in mind, this support online platform will streamline your interactions with TRONTEQ, making it easier than ever to manage your access to documentation, software updates and support. We'll walk you through how to get started and make the most of the portal. 

Why the New Customer Portal?  
To streamline high quality support and optimise response time, we are glad to introduce the new customer portal.
Key benefits include:  

  • 24/7 Access: Log in anytime from any device.  

  • Streamlined support: your one-stop-shop for your TRONTEQ support

  • Self-Service Tools: download documents, software updates and get information on product updates and new product introductions

To get full access to all product related documenation, RMA and at the TRONTEQ support portal please sign-up here: https://support.tronteq.com/support/signup

If you already signed up please login in here:
https://support.tronteq.com/support/login

Our products are fundamental for the digitalization in public transport. ROQSTAR M12 Ethernet Switches provide the network infrastructure for e-ticketing, passenger counting systems (PCS), dynamic passenger information (DPI) and closed-circuit television (CCTV).

Our products are fundamental for the digitalization in public transport. ROQSTAR M12 Ethernet Switches provide the network infrastructure for e-ticketing, passenger counting systems (PCS), dynamic passenger information (DPI) and closed-circuit television (CCTV).

Produkte

  • »Unmanaged M12 Ethernet Switches
  • »Managed M12 Ethernet Switches
  • »Gigabit M12 Switches
  • »PoE M12 Ethernet Switches
  • »EN 50155 M12 Ethernet Switches
  • »Produktbroschüre

Support

  • »Support request
  • »FAQ

Contact

TRONTEQ GmbH

Hoelzlestr. 3

72768 Reutlingen

Germany

☎+49-7121-91799-0
✉️info@tronteq.com
Connect with us!

© 2025 | TRONTEQ GmbH

Privacy policy   |   Imprint